Privacy Policy

Phoenix Health & Wellbeing
Marske-by-the-Sea, UK

Last updated: September 2025

Phoenix Health & Wellbeing (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our services or visit our website.

Information We Collect

We may collect the following personal data:

Name
Email address
Phone number
Payment information
Relevant health details

How We Collect Data

We collect information through:

Website forms and bookings
Email sign-ups
Payments
Cookies and analytics tools

Why We Collect Data

We use personal data to:

Manage bookings and appointments
Provide health, fitness, and wellbeing services
Meet health and safety obligations
Comply with legal and regulatory requirements
Communicate with you about services and offers

Sharing Your Data

We will never sell your personal data. We may share information only with trusted third parties, including:

Payment processors
Scheduling software providers
Email marketing tools we use internally
Healthcare providers (only if required for GP referrals and with your consent)

Data Retention

We will keep your personal data only as long as necessary to provide services and meet our legal obligations.

Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your data
Restrict or object to processing
Data portability (transfer of your information)

To exercise these rights, please contact us using the details below.

Cookies

Our website uses cookies and analytics tools to improve performance and user experience. These may collect anonymised tracking data but are used only for our website and services.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

andy@phxwellbeing.com
07456 596804